Planning a trip can bring questions, and we’re here with answers. From services to destinations and bookings, we’ve got you covered with these frequently asked questions to guide your journey.
A travel agent sells pre-set packages to a wide audience, while a travel advisor creates personalized experiences for you.
Did you know it takes an average of 10–20 hours to research a trip? This time can double for new or unfamiliar destinations. A travel advisor is like a financial advisor or any other trusted professional service provider. Sure, you can file your taxes online, but what if you missed deductions, misunderstood filing deadlines, or made an error that led to an audit?
Travel planning is no different — there are countless “maybes” to navigate. By working with a travel advisor, you save those 20+ hours for packing your outfits instead of stressing over every detail of your itinerary. Let us handle the complexities so you can focus on enjoying your journey.
Unlike the traditional “travel agent” stereotype, we specialize in curating bespoke personalized travel experiences rather than offering pre-packaged, mass-market options. Through our extensive network and trusted partners, we leverage exclusive relationships to provide our clients with unparalleled experiences, premium amenities, and exceptional value. We take the time to truly understand our clients’ preferences and work collaboratively with them to design travel plans tailored to their unique interests and needs.
We’re a great match if you enjoy staying at luxury hotels and resorts worldwide and typically spend at least two nights per trip.
We specialize in personalized journeys, including luxury retreats, family adventures, multi-generational trips, honeymoons, babymoons, weekend getaways, business travel, girl’s getaways, solo escapes, special occasion trips (birthday, anniversary, retirement etc.) and uncovering hidden gems. No matter your travel style, we tailor each trip to match your unique preferences.
Not at all! Whether you have a clear idea of where you want to go or just a dream of exploring, we’re here to guide and inspire you.
It’s simple and stress-free! Share your preferences and ideas with us, and we’ll craft a personalized itinerary. We handle all the details, so you can focus on looking forward to your trip. Alternatively, just fill out our Customer Travel Form and we’ll craft a personalised itinerary.
Yes, we do! From milestone celebrations to corporate retreats, we plan seamless group trips with attention to every detail.
Thanks to our exclusive partnerships, we can provide complimentary perks and upgrades at luxury hotels and resorts that enhance your stay and add exceptional value.
These benefits vary by property but often include:
We recommend reaching out as soon as possible for the best options, especially for peak travel seasons. However, we’re always happy to assist with last-minute plans when possible.
Absolutely! We will add your hotel loyalty program number to your reservation, ensuring you continue to earn points and enjoy all the associated perks.
Since we book directly with the hotel or resort, any charges will come directly from the property and appear as such on your credit card statement.
Yes, we do! Our service fees vary based on the type of booking: domestic flights, international flights, or bookings using frequent flyer miles or reward points.
We accept credit cards, bank transfers, and online payment systems. We’ll guide you through the process when it’s time to confirm your booking.
We do not charge a fee for hotel bookings; however, we may charge a planning fee for personalised itinerary design depending on the complexity of the entire trip and services required. We will provide a clear breakdown upfront, so there are no surprises. Personalised itineraries include single or multiple destinations, transfers, tours, dining reservations, special events, local experiences, etc.
No worries! We offer 24/7 travel support to assist with unexpected changes, cancellations, or challenges. You can reach us anytime via phone, email, or WhatsApp.
Yes! We provide trusted travel insurance to ensure you’re covered for unexpected situations during your trip.
Absolutely! From private tours and VIP access to unique cultural experiences, we’re here to make your trip extraordinary. Just let us know what you have in mind.
Yes! We’re committed to sustainability and can create itineraries that support local communities and eco-conscious travel practices.
If you didn’t find the answer you’re looking for, don’t worry—we’re here to help. Contact us, and we’ll be happy to assist you!
We’re here to make every step of your journey seamless and inspiring—even before it begins. Whether you’re ready to plan your next adventure or just want to discuss your travel ideas, we’d love to hear from you.
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Your perfect trip starts here. Just fill in the form and our expert team will take care of the rest—no stress, just excitement!
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.
We plan, you pack! Your next travel starts stress-free and full of excitement.